Conditions for changing - returning products

The company has been working hard and improving the system for a long time, but often there are unwanted and intentional mistakes. Therefore, if the customer receives such product Please contact us or let us know ASAP. We are pleased and take full responsibility for such mistakes. Our policy is that we want our customers to get what they want the most.
If such an error occurs, the company apologizes at this opportunity.

Contact Us

Changing - returning products

Customers can change-return the finished product within 7 days from the date of receipt of the product. The product and packaging must be in perfect condition.

1. Contact the staff

Within 7 days from the date of receipt of the product
Please contact us through the channels that are convenient for customers. or follow the link below

2. Return the product

to the company through verifiable channels such as EMS, which the company Will be responsible for the shipping cost (Return with product cost or together with the new product, the product has an error caused by the product manufacturer)

3. When the company receives the product

We will check If it is found that the product has an error caused by the manufacturer as reported, the company will refund the product. or change the product (according to agreement)

4. The company will change the product.

The company will change the product to a new piece. If the product model you want is out of stock The company will make a refund or offer a similar product instead.

5. The company will return the product.

By transferring money to the account (same name as the purchaser only)
*** The company reserves the right not to return the product. In the case of tailor-made products - made to order and products that are not in perfect condition Or have more screen embroidery work

 Share this Page! 

Contacts

Phone

082-411-7200

Chat

novakrabi

Chat

Whatsapp chat

E-mail

nova@novakrabi.com

novakrabi
About us

Nova Creative Co., Ltd. is an advertising company. One-stop garment screen printing. We cut and sew a variety of shirts, polo shirts and sportswear. We choose to use medium to high quality fabrics for customers to choose from. appropriately in various occasions, but Not including our premium blank t-shirts in a variety of fabrics.
In addition, we are also a distributor of high-quality sportswear brands. made in Thailand

Follow use
Help and Support
Information

© 2021-2022 Nova creative Co., Ltd.